My brush isn’t providing a good cleanUpdated a year ago
Sorry to hear you don't feel you're getting a good clean. It can definitely take a little time to get used to a new toothbrush. Here are some tips which should help:
1) Make sure your toothbrush is fully charged.
2) Your SURI toothbrush has two brush modes—Clean and Polish. Polish has a stronger sweeping action and offers a deeper clean. To access this mode, turn on your brush and press the button again until a dark blue light shows. You'll feel the difference in the vibration.
3. Hold your brush at a 45-degree angle towards the gum line and guide the brush across your teeth in small circles. You can see a visual demonstration here.
4) Make sure you brush for the full two minutes. Dentists cite this is as one of the most important factors in getting a thorough clean every time you brush.
In clinical studies our toothbrush has been shown to remove up to 5x more plaque than using a manual toothbrush, and it was particularly effective at removing plaque from hard-to-reach areas.
So if you still feel like you're not getting a good clean after trying all of the above, please get in touch with our SURI Support Team.
100-day money-back promise:
We know that oral health is a very personal thing, which is why we offer a 100-day money-back promise. If you're still not enjoying the clean, simply return your brush to us within 100 days and we'll give you a full refund—no questions asked.