SURI

We are currently based in the UK and USA but we ship our brushes worldwide. We offer free recycling in the UK and USA and also cover import fees on orders to the EU.&#xA0; For more information please see our Orders, Shipping &amp; Delivery FAQs.

We are currently based in the UK & USA and offer free recycling in the UK & USA.

Where are you based?

Product Questions

Quick Start Guide

I have a battery/charging issue

My travel case isn't charging

My brush isn’t providing a good clean

I have a different product issue

Product Troubleshooting

How long do your heads last?

Does your brush head rotate?

Is there a pressure sensor?

Can I change the battery?

How often should I change my heads?

How can I remove the mirror mount?

Can I repair my brush?

Where is SURI made?

How do I keep my SURI toothbrush clean?

What are the dimensions of the brush and case?

Does the travel case charge the brush?

How long does the battery last?

Why is there a small gap between the head and the body of the toothbrush?

Does the brush have a timer/notifications?

Is your brush suitable for braces, dentures, fillings, crowns and veneers?

How long should I charge my brush for?

Can children use sonic toothbrushes?

What type of bristles does your brush have?

Are your products vegan and cruelty-free?

Can you use a SURI with a pacemaker?

What is the lifespan of a SURI battery?

Do you have a referral program?

Can I take my SURI toothbrush on a plane?

Recycling

Replacements & Repairs

Recycling, Replacements & Repairs

SURI Toothbrushes

All other products

Exchanges

Returns, Refunds & Exchanges

100-day money-back Guarantee

Replacement Policy

SURI Brush Warranty

SURI Guarantee / Warranty

Delivery & Shipping

Where's my order?

Easter Holiday Dates

Orders, Delivery & Shipping

Pause my Subscription

Cancel my Subscription

Making changes to your Subscription

Update my billing & payment information

Change my frequency & delivery date

Log in to your Subscription

Managing your Subscription

How do subscriptions work? (UK/US only)

What's in the box?

Can I buy heads without a subscription?

General Subscription Questions

Subscriptions

Contact Us

Where are you based?Updated a year ago