SURI

If at any time if you need to get in touch with us, please&#xA0;<a class="fr-strong" href="https://www.trysuri.com/pages/contact?hcUrl=%2Fen-GB%2Fflows%2F01HW800HDYRNSE7YCYTJXQ70WH">contact our SURI Support Team here</a>.You may also write to us at: SURI, 85 Great Portland Street, First Floor, London, W1W 7LT. United Kingdom SURI is a UK company registered under the name: Coral Innovations Ltd, Company number: 1249405 VAT number: 382151215For press queries please email <a href="mailto:press@trysuri.com">press@trysuri.com</a>For content creation queries, please email your portfolio and rates to <a href="mailto:community@trysuri.com">community@trysuri.com</a>

If at any time if you need to get in touch with us, please contact our SURI Support Team here.

Contact Us

Quick Start Guide

I have a battery/charging issue

My travel case isn't charging

My brush isn’t providing a good clean

I have a different product issue

Product Troubleshooting

How long do your heads last?

Does your brush head rotate?

Is there a pressure sensor?

Can I change the battery?

How often should I change my heads?

How can I remove the mirror mount?

Where are you based?

Can I repair my brush?

Where is SURI made?

How do I keep my SURI toothbrush clean?

What are the dimensions of the brush and case?

Does the travel case charge the brush?

How long does the battery last?

Why is there a small gap between the head and the body of the toothbrush?

Does the brush have a timer/notifications?

Is your brush suitable for braces, dentures, fillings, crowns and veneers?

How long should I charge my brush for?

Can children use sonic toothbrushes?

What type of bristles does your brush have?

Are your products vegan and cruelty-free?

Can you use a SURI with a pacemaker?

What is the lifespan of a SURI battery?

Do you have a referral program?

Can I take my SURI toothbrush on a plane?

Can I open the UV Cleaning Case during the cleaning cycle?

Product Questions

Recycling

Replacements & Repairs

Recycling, Replacements & Repairs

SURI Toothbrushes

All other products

Exchanges

Returns, Refunds & Exchanges

100-day money-back Guarantee

Replacement Policy

SURI Brush Warranty

SURI Guarantee / Warranty

Delivery & Shipping

Where's my order?

Orders, Delivery & Shipping

Pause my Subscription

Cancel my Subscription

Making changes to your Subscription

Update my billing & payment information

Change my frequency & delivery date

Log in to your Subscription

Managing your Subscription

How do subscriptions work? (UK/US only)

What's in the box?

Can I buy heads without a subscription?

General Subscription Questions

Subscriptions

Contact UsUpdated 10 months ago