Can I change the battery?Updated a year ago
No. But we can.
Thanks to our handle design, we can replace your battery once it reaches the end of its life.
If you have a heads subscription plan we'll do this for free. If not, we offer a 1-year warranty, and if you're outside of that we'll change your battery for a nominal fee.
Get in touch with our customer service team to arrange the return and replacement.
Your SURI toothbrush contains a high-capacity lithium-ion battery that lasts for over 40 days on a single charge. So you only need to recharge it once a month which vastly increases the overall battery life.
Because we're able to swap out the battery, this also means we can introduce a more efficient or environmentally friendly battery solution in the future (e.g. a water powered battery) when it emerges.
Please don’t open the brush to attempt a repair yourself as this could be dangerous.