SURI

Not at the moment.If you&#x2019;re having any issues with your brush, please get in touch with our customer service team and we&#x2019;ll be happy to help.Please don&#x2019;t open the brush or attempt to repair it yourself, as this could be dangerous and may damage the product. Please don&#x2019;t open the brush to attempt a repair yourself as this could be dangerous.&#xA0;

Not at the moment. If you’re having any issues with your brush, please get in touch with our customer service team and we’ll be happy to help. Please don’t open the brush or attempt to repair it yourself, as this could be dangerous and may damage the

Can I change the battery?

Product Questions

Quick Start Guide SURI 1.0

Quick Start Guide SURI 2.0

Quick Start Guide

I have a battery/charging issue

My travel case isn't charging

My brush isn’t providing a good clean

I have a different product issue

My mirror mount isn’t sticking

My toothbrush won’t turn on

My pressure sensor has stopped working

Product Troubleshooting

How should I brush with my SURI toothbrush?

How often should I change my brush head?

How long do your heads last?

Does your brush head rotate?

Does SURI 1.0 have a pressure sensor?

How does the pressure sensor work on SURI 2.0?

What are the dimensions of the brush and case?

How can I remove the mirror mount?

Where are you based?

Can I repair my brush?

Where is SURI made?

How do I keep my SURI toothbrush clean?

How long does the battery last?

Does the SURI 1.0 travel case charge the brush?

Does the brush have a timer/notifications?

Why is there a small gap between the head and the body of the toothbrush?

Is your brush suitable for braces, dentures, fillings, crowns and veneers?

How long should I charge my brush for?

Can children/kids use sonic toothbrushes?

What type of bristles does your brush have?

SURI Restore Toothpaste

How do I apply the mirror mount?

What is the lifespan of a SURI battery?

Do you have a referral program?

Can I buy SURI 2.0 without the case?

What’s new about the SURI 2.0 compared to the original SURI brush?

Does the SURI 2.0 travel case charge the brush?

Are S1 brush heads compatible with S2.0?

Will my SURI 1.0 travel case or stand work with SURI 2.0?

What do the lights on my brush mean?

How should I clean my UV case?

What does the Travel Lock function do on SURI 2.0?

Can I use a regular charging cable with my SURI case?

SURI Reborn Soap Dish

Can I open the UV Cleaning Case during the cleaning cycle?

Can you use a SURI with a pacemaker?

Are your products vegan and cruelty-free?

Can I take my SURI toothbrush on a plane?

Is SURI HSA or FSA eligible?

Recycling

Replacements

Do you offer a trade-in scheme for SURI or other branded brushes?

Can I pay to upgrade my brush to the latest model?

Recycling & Replacements

SURI Toothbrushes

All other products

Exchanges

Returns, Refunds & Exchanges

100-day money-back Guarantee

Replacement Policy

SURI Brush Warranty

SURI Guarantee / Warranty

Delivery & Shipping

Where's my order?

Order Protection (US only)

Orders, Delivery & Shipping

Pause my Subscription

Cancel my Subscription

Making changes to your Subscription

Update my billing & payment information

Change my frequency & delivery date

Log in to your Subscription

Managing your Subscription

How do subscriptions work? (UK/US only)

What's in the box?

Can I buy heads without a subscription?

General Subscription Questions

Subscriptions

Contact Us

Can I change the battery?Updated 21 days ago